Cleaning POS devices

our clients.  dabow® has been closely monitoring the developments around COVID-19 (Coronavirus) and the potential impact on our clients,  and partners. Our top priority is our staff, merchants, and partners.  We have taken several actions to ensure their health and safety as well as the continued availability of our products and services. As part of this, payment device sanitation is critically important for merchants to protect themselves, their staff, and their customers. We have provided some guidance to help you properly sanitize your payment equipment.

Contactless Transactions

dabow® strongly encourages merchants, and customers to use contactless transactions as much as possible. This method of processing minimizes actual contact with the terminal(s). You may contact us for further information on how to process contactless transactions if you are not currently doing so.

How to clean & disinfect your payment devices

There are a few simple steps to clean and disinfect your payment equipment. These instructions should be followed to prevent the possibility of damage to your terminal.
Cleaning and disinfecting
  1. The terminal should be turned off and disconnected from power prior to cleaning.
  2. DO NOT apply any liquid such as water, or chemical directly on the terminal. Terminals should only be cleaned using water and a microfiber cloth. Apply the water to the microfiber cloth so it is slightly damp and wipe down the terminal. We recommend NORWEX® brand envirocloths® as they contain silver and clean 99% of bacteria on surfaces.
  3. Never use solvents, detergents, or abrasive cleaners.
Cleaning Card Readers
  1. Use either a can of air or a special card reader cleaning card only.
  2. Do not insert a napkin, paper, or anything else into the card reader.
  3. dabow® provides payment device cleaning kits for sale on our website.

Please reach out to This email address is being protected from spambots. You need JavaScript enabled to view it. for questions on contactless payments or how to clean your equipment. We offer free local delivery for existing clients and local businesses in Collin County.

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Shop all device cleaning and disinfecting items in the dabow® shop

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