POS and Covid 19

that many times in an hour. What does that mean for those payment terminals and other POS devices that are handled numerous times throughout the day and the spread of disease, like the current COVID 19 virus?

POS: What do you really need.  In this month’s article, we are taking the time to chat about the necessities regarding devices and equipment you already own. Next month we will talk about the equipment you might need.

It means it is more important than ever to create and adhere to cleaning and disinfecting routine for your equipment. Payment terminals and another point of sale devices may be worse than cash when it comes to spreading viruses. And cash is dirty. According to Business Insider “The WHO stated that the Coronavirus could remain on money for days after being exposed to it and that people should avoid touching their faces after handling cash.

"We know that money changes hands frequently and can pick up all sorts of bacteria and viruses and things like that," a WHO representative told The Telegraph. "We would advise people to wash their hands after handling banknotes and avoid touching their faces."

You're Invited to Bacteria Party

But, remember cash is pocketed or put away in a wallet where it usually remains for a bit, perhaps not as long as we would like, but it does not throw the frat like bacterial parties held by most tech devices used in businesses and schools.

Whereas payment devices, such as terminals, iPads, and keyboards are continually handled by numerous people over the course of a day. Numerous people who have most likely not just washed their hands. It’s actually a pretty disgusting image.

COVID 19 and Other Viruses

Multiple studies have proven that the new COVID 19 virus can last on surfaces anywhere from a week to nine days, ** which means you can or your customers can contact COVID 19 and other viruses by touching POS equipment and then touching their mouth, eyes or nose.


Keeping payment terminals clean and keeping hand sanitizers available at payment points has become imperative to saving lives.

‘Many viruses, especially respiratory viruses transmit via contact and droplets’, states Niina Ikonen (Research Institute of the Finnish Economy, Finland, Helsinki). ‘The cleaning of payment terminals certainly will reduce the risk of transmission of viruses.’

Protecting Your Investments

Dirt, food, dust, and other particles slip through the cracks between PIN pad buttons all the time. This can and if not cared for properly eventually will cause your equipment to malfunction.  And when the card slot of the device accumulates dirt the technology that enables it to read cards will begin to fail.

Accepting contactless tap payments avoiding physical touch and keeping it equipment  clean helps protect you, your employees, your customers, and your devices.”

Proper maintenance of a touchscreen is not hard, but it does require specific steps in order to keep from damaging the equipment, which can be quite costly.

Step-by-step cleaning process

What is the best method for cleaning or disinfecting a card terminal?  The absolute best and safest items to use on your POS devices area microfiber cloth and a cleaning card” for the credit card slots.

dabow® carries a complete cleaning kit as well as cleaning items such as microfiber cloths and cleaning cards.

How to Clean POS devices

  • Before cleaning equipment for the first time, read the manufacturer’s instructions for this process. Certain types of cleaning products used can nullify the warranty of devices.
  • Wash your hands prior to starting
  • If the device is plugged in, unplug it, and switch off of the terminal (if possible).
  • Carefully rub the exterior of the device with a microfiber cloth, one surface at a time. Be particularly thorough around buttons and sides where people tend to handle the terminals.
  • Use the cleaning card (for chip and swipe slots) according to the manufacturer’s instructions.
  • Wash your hands afterward. Switch the device back on.


“Never Use Alcohol or other solvent-based solutions on your devices.”

When to clean devices?

  • When virus season hits or the country is in the middle of a pandemic, like the current Covid-19, clean it as often as possible, ideally after each time it is touched by a customer or employee.
  • When you want the equipment to last longer, clean it at least once a week. If you work in the food industry or other environments where the terminal can easily accumulate dirt, clean it more often.
  • Finally, when you notice dirt on the terminal. Clean it.

Did you know that the credit and debit cards could be the most contaminated things in your purse or wallet?

POS equipment like all investments needs to be protected. And, so do your employees and customers.  Keeping your screens clean protects them from damage and/or malfunction. Regular maintenance will lead to healthier employees, customers, and longer-lasting hardware. Remember those devices are handled numerous times throughout the day and they can and do spread disease, like COVID 19, keep them clean.

Get Your Device Cleaning Accessories Here





A study published by the Journal of Occupational and Environmental Hygiene recorded 10 subjects as they did office-style work for three hours in a room by themselves. On average, they touched their faces 15.7 times per hour. A similar study of 26 students in South Wales showed they averaged 23 touches per hour, with almost half of those involving contact between the hand and mucous from the nose, eyes, and mouth.

A slightly larger study of 250 individuals in public places in the United States and Brazil came with a lower average of 3.6 times per hour, perhaps because people are less likely to touch their faces in public. But the same study showed they touched common objects or surfaces 3.3 times per hour — the type of public surfaces that could be touched by coronavirus sufferers as well.


dabow® payment solutions have the knowledge, equipment, and accessories you need to run your business. Retail or online we can help! 

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